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6 customer service mistakes businesses must avoid

6 customer service mistakes businesses must avoid
Customer service is the backbone of the long-term client-service provider relationship. Even today, businesses mistakenly believe that their work is mostly done when they sell a product or service to their clients. However, poor customer service handling can derail this much-important relationship. In such cases, certain mistakes can be identified as customer service slipups, and in many instances, these are primarily made at customer service call centers. So, here are some mistakes to avoid: Not understanding who the customer is Knowing the target customer forms the crux of the service industry. Brands tend to find success elusive when they do not understand who their potential clients are in the first place. Customer identification, from traditional touchpoints like demographics and other factors such as user behavior, purchase history, and social media activity, among others, is necessary to provide the best service to clients. Understanding customers begins with addressing the one question all successful product manufacturers or service providers must ask themselves: What are users’ pain points and wants that a given product or service will resolve or satiate? Brands can use techniques such as creating an in-depth customer persona profile to identify their customers with greater accuracy. Lacking consistent communication Customer service call centers are still among the most used touchpoints between service providers and clients.

6 common mistakes that result in dry lips

6 common mistakes that result in dry lips
Proper lip care can be tricky and more challenging when dealing with dry lips. Something as simple as eating or talking can be difficult with chapped lips. Cracked and damaged skin on the lips can also make one self-conscious. Unfortunately, as the skin on the lips is very thin, it is prone to damage. However, certain habits and steps that people may be used to may worsen this issue and lead to consistently chapped lips. Exposure to extreme cold Cold weather can exacerbate the skin’s dehydration. Factors like strong winds, lack of moisture in the air, and constant central heating adversely affect the skin. They can impair the skin’s barrier and compromise its ability to hold moisture and hydration. The skin on the lips is thinner than on the rest of the body, so the lips tend to get affected first during winter. One may find their lips becoming chapped and cracked. In extreme cases, the lips also start to bleed. To avoid getting dry, chapped lips, give them extra protection during the winter. Using the wrong lip balm Lip balms are a boon when it comes to cracked and damaged lips. The problem is that some lip balms have petroleum jelly as their primary ingredient, which can be heavy on the lips.

11 signs of chronic kidney disease

11 signs of chronic kidney disease
Chronic kidney disease, or CKD, is a severe condition that can lead to an eventual loss of kidney function over several years. The kidneys’ main function is to filter out toxins and maintain a balance of fluid and electrolytes. So, when the organ is affected by chronic kidney disease, one may notice symptoms arising from this imbalance. Recognizing the signs and symptoms at an early stage is crucial for effective and timely treatment. Dry and itchy skin One of the many functions of the kidneys is to maintain the right balance of minerals and electrolytes in the body. So, their ability to maintain this balance can take a hit when they are affected by the disease. An imbalance of minerals in the body can cause the skin to feel dry and itchy. Sometimes, the itchiness may become unbearable, so the individual may even find it difficult to sleep. This sign is usually noticed in the advanced stages of the chronic kidney disease. Blood in the urine Kidneys are very important for filtering toxins from the body via urine. In that process of making urine, kidneys make sure that they do not filter out blood cells. So, when the kidneys are affected by chronic kidney disease, their ability to keep blood cells in the body can be affected.

6 tips to find the right divorce attorney

6 tips to find the right divorce attorney
Divorce can be one of the toughest decisions couples have to make. It is a challenging, stressful, and painful experience for many people. The emotions leading up to the decision can make the process overwhelming. That’s why people need to hire divorce attorneys to take care of the legalities while they adjust to the changes in their lives. Since it’s a crucial decision, individuals must carefully consider their choice of attorneys and avoid making certain mistakes. Decide the type of divorce It is important to remember that no two divorces are identical. Couples may have different reasons for ending their marriage. Some couples may agree to separate amicably, while some may face hostility. In some cases, the process may involve decisions about children and assets, and the living situation of the couple may also affect these factors. The choice of a lawyer depends on various factors, such as the type of divorce. Some available options include collaborative divorce, mediation, arbitration, litigation, summary divorce, and contested divorce. However, an experienced attorney can guide the couple better. Individuals can take some time to research the type of divorce best suited for their situation. Knowing the kind of divorce one wants to pursue will also let them choose the right attorney for it .

3 foods to avoid for better lung health

3 foods to avoid for better lung health
Strengthening the lungs can help one avoid respiratory issues and diseases. Even when diagnosed with a lung-related illness, making significant changes to the lifestyle and food regimen can help people manage the symptoms and restore lung function. However, it is equally important to avoid the food items that damage these organs and cause issues like inflammation, sneezing, and wheezing. Here are a few foods to avoid to improve lung health: Salty food Foods with excessive salt should be avoided as their long-term consumption can have severe consequences on the overall health. Excess sodium in such food items can enlarge the muscles of the heart, cause headaches, increase blood pressure, and lead to a wide range of kidney-related issues like stones. Such foods can also have a negative effect on the health of the lungs and have been linked to an increased risk of bronchitis. Additionally, too much salt in meals can also worsen the symptoms of respiratory issues like asthma. This is because sodium can cause fluid retention, leading to shortness of breath in those with lung diseases. To reduce its intake, one should start by limiting salt in their meals and instead add more herbs and spices as seasoning.

Tips to prevent and manage prostate cancer

Tips to prevent and manage prostate cancer
The prostate is a gland found in males. When unhealthy cells start to grow and multiply abnormally in that area, it leads to prostate cancer. There are various types of cancers that develop in the prostate gland, like small cell carcinomas, transitional cell carcinomas, sarcomas, and neuroendocrine tumors. It is essential to learn the signs and symptoms for timely treatment. Here are some ways of managing the condition and preventive methods to reduce the risk: Treatment options There are several treatment options available to manage prostate cancer, and each of the options has its possible risks or side effects. After a careful diagnosis and discussion with a health professional, they may suggest one of these: DR-TEST Digital Rectal Exam (DRE) is a test in which the doctor inserts a lubricated and gloved finger inside the rectum to examine the prostate by touch. If they find any abnormalities in the prostate, the doctor can immediately suggest any more tests and make a treatment plan. Xofigo This is an invasive treatment option advised when other options like hormonal or surgical methods have not been successful in lowering the testosterone levels in the body. It is also used when cancer has specifically spread to the bone and no other parts of the body.

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6 mistakes to avoid while booking a hotel

Various online platforms have made booking accommodations a breeze. Whether you are traveling within the country or abroad, you need to make sure that you have chosen the right place to say and made the bookings correctly, so there’s no issue when checking in. However, certain common mistakes people tend to make when booking hotels can put a hitch in their trip. Here’s a list of six such booking mistakes that you should avoid: Not clarifying the different elements of the rate Many a time when making a booking, people just see the room rate. They forget to check out other additional components of the room rate. For example, many forget to find out about taxes. If you are booking online, there are resort fees that you may not see immediately and forget to check about. The resort fee is an amount charged for certain amenities at the property and is mostly not part of the basic room rate. You may realize the extra amount to be paid only when you arrive at the hotel, and at that time, it is too late to cancel your booking without paying a hefty fee. Therefore, it is best to gather all information before you make the booking. This way you will not end up being in a sorry state spending more than budgeted for the trip. Choosing non-refundable rates to book the room This could be another big blunder. Non-refundable rates usually are lower rates than the normal rates, that’s why these are so attractive. Sometimes, the non-refundable tag are prominently displayed but at times it can be mentioned in tiny fonts somewhere below that is easy to miss. Unfortunately, situations can change anytime and what was once a confirmed trip, you may need to cancel the booking eventually. There could be an emergency at the home, or office, or you may need to change the dates, etc.

7 things to avoid doing when staying in a hotel

Staying in a luxurious hotel can be exciting. You can enjoy several amenities, personalized services, and complimentary benefits. But you should be cautious. Experts and travel enthusiasts have devised several dos and don’ts to follow when in a hotel to avoid confusion and make the trip more memorable. Special focus should be on the don’ts as these can risk your safety in a new place. Here are seven things to avoid doing in hotels: Opening the door instantly Many instantly reach out for the doorknob on hearing the doorbell or a knock. This is a big mistake. While it is okay to assume that the person on the other side would be a housekeeping staff or an F&B person, it is best never to take a chance. This is especially applicable if you are in another country, traveling for the first time to a place, or staying at the location as a first-time guest. Verify the visitor’s identity before opening the door. You can do so by looking through the peephole or glancing outside through an adjacent window. Letting strangers inside can be costly if they turn out to be someone with the wrong intent. Packing the hotel’s bathrobes in your suitcase This is nothing short of stealing; you could be in big trouble if caught. Besides the legal hassles, pilfering the hotel’s properties speaks poorly about your manners. Taking a small bottle of shampoo, conditioner, or body lotion may be okay because these usually end up in the trash. But not bathrobes for sure. Similarly, do not just pick other linen pieces, small electronic items, or any artwork from the room. Hotels conduct a thorough inspection after you leave and could impose legal charges if the offense is serious. Using throw pillows In luxury hotels, you may see throw pillows lying on sofas, chairs, and other sitting areas.

7 easy ways to accessorize any outfit

Accessories tend to not only enhance your attire but also make you appear vibrant. Be it a casual chic look or an utter formal attire, adding some flash and bling just infuses life into your overall appearance. However, your accessories can perform their assigned role correctly only if perfectly styled. Here are some easy techniques and tips you can apply to up your fashion game and bring the best out of your outfit: Do not pile up on accessories at a time Most people commit the mistake of donning all the available accessories at once with an outfit. It must be noted that as far as accessories are concerned, less is always more. The purpose of using accessories is to highlight your outfit. However, if you adorn your outfit with several accessories like a watch, scarf, jewelry, sunglasses, hat, etc., all at once, none of them will stand out, making your outfit look cluttered and even awful. Highlight neutral clothes with bold accessories While neutral-colored clothes can look dull and understated, they are also the most perfect ones to be used as a field for experiments. If your wardrobe is filled with neutral colors like olive, navy, beige, white, or black, now is the time to boost them by pairing them up with some bold-colored accessories. Here are a few methods to do that: Pair a navy or black dress with a thin hot pink or red belt. Highlight your dull olive or khaki clothes using a flashy yellow or orange scarf. Add some hue to your colorless white blouse by pairing it with big drop earrings or a multicolored statement necklace. Don’t be too matchy While it could be tempting to pair up the blue polka dots of your dress with some matching blue shoes, a blue necklace, and blue earrings, it would make the outfit too predictable, boring, and even childish.

8 must-have accessories for men

Accessories tend to constitute a crucial part of outfits. They are those magical wands that have the power to infuse life into the dullest of clothes. However, they can be equally intimidating if one is unaware of the basic rules of accessorizing and invests in the wrong pieces. So, here is a list of men’s accessories that never go out of style and, therefore, are a must-have in one’s wardrobe. Sunglasses When it comes to accessories, nothing comes close to a pair of sunglasses. They are practical, flattering, and the perfect solution for hiding the shadows under your eyes. Not to forget, they play a vital role in protecting your eyes from the sun’s harmful UV rays. Besides that, they are here to stay for a long time unless broken due to a mishap. Make sure you keep the style classic and subtle with tortoiseshell or black frames and dark green, black, or brown lenses. Wallets While paying for your necessities is now as simple as swiping a card or transferring through a smartphone, the charm of billfold wallets doesn’t seem to subside. And why not? They are practical, strong, yet flexible enough to accommodate their contents effortlessly, and, most importantly, they are durable too. They come in various prints, colors, and designs to suit every personality. One can also get them customized with initials or personal charms. Stainless steel watches These are the practical, no-nonsense cousins of the gold watches with a long lifespan. Besides that, they are extremely versatile. A classy watch can instantly amp up any outfit – be it a formal suit or a casual T-shirt and jeans. One can never go wrong with this men’s accessory. Durable belts Belts are not merely for holding your trousers in place; they also add to your overall look.

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5 styling ideas for women over 60

5 styling ideas for women over 60

Age is a number when setting a true style statement. Regardless of anyone’s perception, just because you are reaching the 60s doesn’t imply to stop working on your appearance and renounce your desires to look fabulous. Fashion is not just merely about trends; it is about how you express yourself through clothes as the myths of age must not limit your expression. So, here are a few best styling ideas for women over 60: Embrace your age One of the most typical fashion mistakes people make is choosing outfits that are supposed to make them appear younger than their actual age. The problem with such a choice is that you are paradoxically accentuating your age when you try to look younger by wearing an outfit that will be more appropriate for youngsters. For example, if you don high heels, short skirts, or flashy fashions that might be more appropriate for a person half your age, you are indirectly making yourself appear “older.” Instead, you can opt for clothes that are specially tailored for women your age. Sporting “age-appropriate” dresses will conceal your age and make others appreciate your other features like glowing skin or your build. And consequently, you will appear much younger than your actual age.
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5 tips to prevent and manage ulcerative colitis

5 tips to prevent and manage ulcerative colitis

Ulcerative colitis is a long-term inflammatory disease that triggers inflammation and ulcers in the digestive system. It impacts the colon and rectum’s innermost lining. The symptoms are typically produced over a period rather than unexpectedly. According to the latest studies, about 1 million people have ulcerative colitis, and if left untreated, it can be crippling and cause life-threatening conditions. So, here are 5 tips to prevent and manage ulcerative colitis: Get on with the treatment plan immediately Even though there is no concrete cure for ulcerative colitis, proper treatment can help ease the symptoms and signs of the condition and eventually provide long-term remission. If a patient feels that their bowel habits are consistently changing or if they experience any of the following symptoms and signs, they should immediately consult a doctor: Blood in stool Ongoing diarrhea that is not getting cured by any other types of treatments An unknown fever going on for more than a day or two Abdominal pain Diarrhea that wakes up the patient from sleep The treatments prescribed by the doctor will typically include a combination of oral therapy or surgery. As far as oral treatments are concerned, the doctor may prescribe any of the following types of therapies, depending on the patient’s existing condition:
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